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Terms of Service

Last Updated: December 12, 2024

Important Legal Notice: These Terms contain a binding arbitration provision and waiver of class action rights. Please review Section 12 carefully.

1. Acceptance of Terms

By registering for, accessing, or using the MessageBlue API, website, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you differ to these Terms, you may not use the Service.

2. Account Registration

You must register for an account to use the Service. You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the security of your account credentials and API keys. You are responsible for all activities that occur under your account.

3. License and Restrictions

Subject to these Terms, MessageBlue grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes.

You agree NOT to:

  • Reverse engineer, decompile, or disassemble any aspect of the Service.
  • Use the Service to build a competitive product or service.
  • Send unsolicited mass messages ("spam") or violate any applicable anti-spam laws (e.g., TCPA, CAN-SPAM).
  • Use the Service for harassment, hate speech, or illegal activities.
  • Resell or sublicense the Service without our express written consent.

4. Service Availability and SLA

We strive to maintain 99.9% uptime. However, the Service is provided "AS IS" and "AS AVAILABLE". We do not guarantee that the Service will be uninterrupted or error-free. We are not liable for downtime caused by factors outside our reasonable control, including upstream carrier network failures or "force majeure" events.

5. Fees and Payment

You agree to pay all fees in accordance with the pricing plan you select. Fees are non-refundable generally. We reserve the right to change our pricing upon 30 days' notice.

If you dispute any charges, you must let us know within sixty (60) days after the date that we charge you.

6. Data and Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy. You represent and warrant that you have obtained all necessary consents for any data you transmit through the Service.

7. Intellectual Property

MessageBlue retains all right, title, and interest in and to the Service, including all related intellectual property rights. You retain all right, title, and interest in your Customer Data.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

9. Indemnification

You agree to defend, indemnify, and hold harmless MessageBlue and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

10. Limitation of Liability

In no event shall MessageBlue, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at legal@messageblue.ai.

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The iMessage API for AI agents and revenue teams.
© 2026 MessageBlue Inc.

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