39 integrations

Ask on iMessage, get the answer from your own docs

Connect Notion, Confluence, SharePoint or Google Docs so your team can ask what the process is and get an answer from the real documentation — without finding the page themselves.

No code · Works on your own number · Live in minutes

Every company has the answer written down somewhere and nobody can find it. The wiki has three pages on the same topic, two of them out of date, and the fastest route to the truth is asking the one person who knows — which is exactly the interruption documentation was meant to prevent.

An agent connected to the tools your team actually writes in searches them properly and answers with what is there now. Because each person connects their own workspace, the agent is bounded by the documents they can already open — it never surfaces a page they should not see.

This pairs with the knowledge base you can upload directly. Uploads suit stable material like a handbook or price list; a live connection suits the runbook and the policy doc that change every week.

🤖 Knowledge Agent · iMessage
what’s the approval limit for contractor spend?
•••
£5,000 per engagement without sign-off; above that needs a director. Raised from £2,500 in the March update.
who signs off above that?
Your department director, or the CFO above £25,000. The form is linked from the Procurement page.
↳ Confluence · read live, not from an upload taken in March

Who this is for

Teams whose wiki nobody searches

The answer is already written down. Give people a number to ask instead of a search box they have given up on.

Frontline and field staff

Procedures and specs answered on site, from the current document, without carrying a laptop or a printed binder.

New starters finding their feet

The questions people are too embarrassed to ask twice get answered privately, from the real handbook, any time.

Two ways to connect Files & Knowledge

Connected for the bot

Your account, every conversation

Connect the company wiki or drive and every conversation is grounded in the same source of truth, whoever is asking.

Enabled for customers

Their account, their data

Each person connects their own workspace, so the agent answers from documents that individual can already see and nothing they cannot.

What people use this for

The same agent, asked different things by different people on the team.

Employee

Ask instead of searching

Policy and process questions answered out of Confluence or Notion as it stands today, without hunting for the right page.

Field staff

Get the spec on site

Procedures and product detail answered from the current document, on a phone, without a laptop.

Ops

Keep answers current without re-uploading

When the doc is edited the next answer reflects it. There is no re-indexing chore and no stale copy.

New starter

Onboard without interrupting anyone

Ask the basic questions privately, as many times as needed, and get the documented answer each time.

Team lead

Respect who can see what

Connected per person, the agent is bounded by that individual’s existing document permissions.

Support

Ground customer answers in real docs

Pair it with a customer-facing agent so replies come from your actual documentation rather than a summary of it.

39 Files & Knowledge integrations

Files & Knowledge integration FAQs

How is this different from uploading files to the knowledge base?

Uploads are a snapshot, ideal for stable material like a menu or price list. A connection is live, which suits documentation that changes often.

Can I use both?

Yes, and most agents should. Upload the stable material and connect the tools that change weekly.

Will it surface documents someone should not see?

Not when each person connects their own workspace — the agent inherits their existing permissions and can only read what they could open themselves.

Which document tools are supported?

Notion, Atlassian Confluence, Microsoft SharePoint, Google Docs, Sheets, Slides, Sites and Forms, iManage, and the file surfaces of Jira, Linear, ClickUp, GitHub and Salesforce.

Other categories

Put it on a number your customers already text

Pick a model, write a prompt, connect the tools it needs, and go live in the blue bubble — no code required.